Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you (“you” or the “Customer”) and The AC Boys, together with its owners, members, employees, and authorized contractors (“The AC Boys,” “we,” “us,” or “our”). They govern your use of https://theacboys.com and any services, estimates, communications, or work you request or receive from us. By using our website, requesting an estimate, or authorizing work, you agree to these Terms on behalf of yourself and any property owner or occupant you represent. If you do not agree, do not use our website or services.

1. Our services

We provide residential and commercial HVAC services in Broward County, FL, including AC repair, installation, maintenance, and related services. Service availability, scheduling, arrival windows, and response times depend on demand, location, weather, parts availability, and other conditions, and are estimates only, not guarantees. We may decline, reschedule, or discontinue any service in our sole discretion.

2. Estimates, pricing & payment

• Any prices, ranges, or estimates shown on our website or given before an on-site assessment are for general information only and are not a binding quote. Final pricing depends on the actual equipment, parts, labor, and conditions involved and is provided before work begins.
• We answer calls around the clock. Service requested after 7:00 PM is subject to an after-hours emergency fee, and service requested after 10:00 PM may require a deposit before we dispatch. Any such fee or deposit is disclosed to you before the work is scheduled.
• Payment is due upon completion of the work unless we agree otherwise in writing. You authorize us to charge the payment method you provide for the agreed amount.
• Past-due balances may accrue interest at the maximum rate permitted by Florida law and a reasonable late fee. You are responsible for all costs of collection, including court costs and reasonable attorneys' fees, to the fullest extent permitted by law.
• Returned or failed payments may incur a service charge to the extent permitted by law.

3. Your responsibilities & property conditions

• You represent that you own the property or are authorized to request work on it, and that you have disclosed all known relevant conditions.
• You are responsible for providing safe, clear, and timely access to the work area, securing pets, and removing or protecting valuables and obstructions.
• You are responsible for disclosing the location of concealed wiring, plumbing, ductwork, and other systems. We are not liable for damage to undisclosed, concealed, mislocated, or pre-existing conditions, or for pre-existing code violations, defects, mold, asbestos, or hazardous materials we did not create.
• Unless expressly agreed in writing, obtaining permits and homeowner-association or landlord approvals is your responsibility.

4. Workmanship & parts warranty (limited)

We back our repair work with a limited workmanship warranty: if a repair we performed fails due to our workmanship, we will return and re-perform that work. The scope and length of coverage vary by the type of repair and the parts involved and are described to you at the time of service. Re-performing the affected work is your sole and exclusive remedy under this warranty. The warranty covers our labor only and does not cover new or unrelated problems, parts or equipment supplied by you or others, normal wear, misuse, neglect, lack of maintenance, power or environmental events, pests, acts of others, or any work performed or altered by anyone other than us. The warranty is non-transferable and is void if charges for the work remain unpaid.

Replacement parts we supply and install typically carry a limited parts warranty of one year unless a different period is stated on your invoice. If a covered part fails within its warranty period, we will replace the part; you remain responsible for the service call, trip, or diagnostic fee for us to return, and for any refrigerant, materials, or labor not covered by the part warranty. This warranty does not apply to parts supplied by you or others, or to failures caused by any of the conditions excluded above.

In some cases — most often for major components such as compressors and evaporator or condenser coils — you may choose to have us install a used or refurbished part to reduce cost. Used and refurbished parts are sold as-is and carry a shorter limited warranty whose length you select at the time of purchase (generally three to twelve months). If a used or refurbished part we installed fails within the warranty term you selected, we will warranty the part and charge only for labor and refrigerant. Used and refurbished parts are otherwise subject to all limitations, exclusions, and the sole-remedy provisions of this section.

5. Equipment & manufacturer warranties

New equipment we install is covered by the manufacturer's warranty, which may be up to 10 years and may require product registration to take effect. Manufacturer warranties are provided by the manufacturer, on the manufacturer's terms, and are separate from our limited workmanship warranty. We are not the manufacturer and make no representations or warranties regarding manufacturer products beyond passing through the applicable manufacturer warranty.

6. Satisfaction guarantee

We stand behind our work. If you are not satisfied with a service, notify us promptly and we will work in good faith to address it. This is a commitment regarding the quality of our workmanship only; it is not a refund policy and is not a guarantee of any particular result, savings, efficiency, comfort level, or outcome.

7. Financing

Any financing we reference is offered through independent third-party lenders and is subject to credit approval. Rates, terms, monthly payment amounts, and “$0 down” availability are set by the lender based on your creditworthiness. The AC Boys is not a lender, does not make credit decisions, and is not responsible for the acts, omissions, or terms of any lender.

8. Scheduling, cancellations & missed appointments

Please give us reasonable advance notice to reschedule or cancel. We may charge a trip, diagnostic, or cancellation fee for missed appointments or cancellations without adequate notice, to the extent disclosed to you. We may reschedule due to weather, parts availability, safety, or other circumstances beyond our reasonable control without liability.

9. Disclaimer of warranties

Except for the limited workmanship warranty expressly stated in Section 4, our services and our website are provided “AS IS” and “AS AVAILABLE,” and, to the fullest extent permitted by law, The AC Boys disclaims all other warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, secure, or error-free, or that any result, savings, or outcome will be achieved.

10. Assumption of risk & release

HVAC systems involve electrical, refrigerant, mechanical, and structural components. To the fullest extent permitted by law, you assume the risks inherent in HVAC work and release The AC Boysfrom claims arising out of conditions we did not cause, including pre-existing, concealed, or undisclosed conditions and the age or prior servicing of your equipment.

11. Limitation of liability

To the fullest extent permitted by law, The AC Boys and its owners, members, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost savings, loss of use, property damage we did not cause, or business interruption, arising out of or relating to our services, our website, or these Terms, whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability for any and all claims arising out of or relating to a service is limited to the amount you actually paid us for that specific service. Nothing in these Terms limits liability that cannot be limited or excluded under applicable law, including the Florida Deceptive and Unfair Trade Practices Act or liability for personal injury caused by our gross negligence or willful misconduct.

12. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless The AC Boys and its owners, members, employees, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your breach of these Terms, your misuse of our website or services, your violation of law or the rights of any third party, conditions of your property, or inaccurate information you provide. This indemnity does not require you to indemnify us for our own negligence to the extent prohibited by Florida law, including Fla. Stat. § 725.06.

13. Website use & intellectual property

The content, branding, text, images, and design on our website are owned by or licensed to The AC Boys and are protected by law. You may not copy, scrape, republish, or use them without our written permission. You agree not to misuse the website, interfere with its operation, or use it for any unlawful purpose.

14. Dispute resolution — arbitration & class-action waiver

Please read this section carefully. It affects how disputes are resolved. Any dispute, claim, or controversy arising out of or relating to these Terms, our website, or our services will be resolved by final and binding individual arbitrationadministered by the American Arbitration Association under its Consumer Arbitration Rules, seated in Broward County, Florida, and governed by the Federal Arbitration Act. The arbitrator, not any court, decides all issues, except that either party may bring an individual claim in small-claims court.

You and The AC Boys agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any class proceeding. To the fullest extent permitted by law, you and The AC Boys waive any right to a jury trial.

30-day right to opt out: You may opt out of this arbitration agreement by emailing theacboysmiramar@gmail.com with your name and a statement that you opt out of arbitration within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

15. Time limit to bring claims

To the fullest extent permitted by law, any claim arising out of or relating to our services, our website, or these Terms must be filed within one (1) year after the claim arose; otherwise, the claim is permanently barred.

16. Force majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including weather, natural disasters, supply-chain or parts shortages, utility or power failures, labor shortages, or governmental actions.

17. Communications, marketing & job photos

By contacting us or providing your phone number or email, you consent to receive calls, texts, and emails from us about your request and our services, as described in our Privacy Policy. You also grant us a non-exclusive license to photograph completed work and use those images, which do not identify you personally, for our marketing and portfolio. Tell us in writing if you prefer we not photograph your job.

18. Third-party services

Our website may link to or use third-party services (such as our appointment scheduler or financing partners). We are not responsible for the content, availability, security, or practices of third parties, and your use of them is at your own risk and subject to their terms.

19. Governing law & venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Subject to Section 14, any action that proceeds in court must be brought exclusively in the state or federal courts located in Broward County, Florida, and you consent to their jurisdiction and venue.

20. Changes to these Terms

We may update these Terms at any time. Changes are effective when posted, and the “Last updated” date above reflects the most recent version. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

21. General

These Terms, together with our Privacy Policy and any written work authorization, are the entire agreement between you and The AC Boys and supersede prior understandings. If any provision is held unenforceable, it will be limited or severed so the remaining provisions stay in effect, and the class-action waiver in Section 14 survives unless the entire arbitration agreement is found unenforceable. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely.

22. Contact us

Questions about these Terms? Contact The AC Boys at theacboysmiramar@gmail.com or (954) 662-5472.